Iron Horse Games respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, mobile apps, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and date of birth.

• Payment details (credit/debit card, e-wallets, or banking information).

• Government-issued identification (if required for verification).

b. Technical Information

• Device information, browser type, operating system.

• IP address, geolocation data, and cookies.

• Usage data, including login times, game history, and interactions with the platform.

c. Voluntary Information

• Information you provide through surveys, promotions, or support requests.

2. How We Use Your Information

Your data is used for the following purposes:

• To create and manage your Iron Horse Games account.

• To process deposits, withdrawals, and in-game transactions.

• To verify your identity and prevent fraud or illegal activity.

• To provide customer support and resolve disputes.

• To personalize your gaming experience and improve Services.

• To send you promotional offers, updates, and marketing (you may opt out at any time).

3. Sharing of Information

We may share your information with:

• Payment Processors – to complete financial transactions.

• Regulatory Authorities – when required by law.

• Service Providers – third parties who support our operations (IT, analytics, customer support).

• Business Transfers – in the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

• We use cookies, pixels, and similar tools to enhance functionality, analyze traffic, and personalize content.

• You can manage or disable cookies through your browser settings, though this may impact your experience.

5. Data Retention

• We retain personal data for as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

• Payment and transaction records may be retained for tax and compliance purposes.

6. Security Measures

• We use encryption, firewalls, and secure data storage to protect your information.

• Despite safeguards, no system is 100% secure. You acknowledge that transmission of data over the internet carries inherent risks.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have rights such as:

• Accessing the personal data we hold about you.

• Requesting correction or deletion of your data.

• Opting out of marketing communications.

• Limiting how your information is shared.

Requests can be submitted by contacting us at [Insert Contact Email].

8. Responsible Gaming & Self-Exclusion

We may use your data to monitor gambling activity for responsible gaming practices. You may request temporary or permanent self-exclusion by contacting our support team.

9. Children’s Privacy

Our Services are not intended for individuals under 18 years of age (or the legal age in your jurisdiction). We do not knowingly collect information from minors. If we discover such data has been provided, we will delete it immediately.

10. International Data Transfers

If you access Iron Horse Games from outside [Insert Jurisdiction], your information may be transferred and stored in countries with different data protection laws. By using our Services, you consent to such transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notices. Continued use of the Services after changes means you accept the updated Privacy Policy.